Terms of Service

1. Definitions

"Account" means the account you create to access our Services. "AI Features" means artificial intelligence and machine learning features, including automated suggestions, content generation, predictive analytics, recommendations and automation tools. "Content" means all text, data, information, software, graphics, images, audio, video and other materials. "User Content" means Content you submit, upload, post, transmit or otherwise make available through our Services. "SlashHub IP" means our Services, brand elements, trademarks, logos, software, algorithms, AI models, databases, documentation and all intellectual property rights therein. "Fee" means any charges payable by you for use of our Services.

2. Account Registration & Eligibility

2.1 You must provide accurate, current and complete information when creating an Account. You are obligated to maintain the accuracy and completeness of your Account information and to update it promptly when changes occur.

2.2 You are solely responsible for maintaining the confidentiality and security of your login credentials (username, password, API keys). You are fully responsible for all activities that occur under your Account, whether or not authorized by you. You must notify us immediately in writing of any unauthorized use of your Account or any other security breach.

2.3 You must be at least 18 years of age to create an Account or use our Services. By creating an Account, you represent and warrant that you are at least 18 years old.

2.4 If you are accepting these Terms on behalf of a legal entity, you represent and warrant that: (a) such entity is duly organized and validly existing under the laws of its jurisdiction; (b) you have the full power and authority to bind such entity to these Terms; (c) the person accepting these Terms on your behalf is duly authorized to do so.

2.5 We reserve the right, in our sole discretion, to: (a) refuse registration of any Account; (b) limit the number of Accounts a person or entity may hold; (c) require additional verification information; (d) suspend or terminate any Account for any reason or no reason, with or without notice.

3. Acceptable Use & Prohibited Conduct

3.1 You agree to use our Services only for lawful purposes and in full compliance with these Terms and all applicable local, national and international laws, including but not limited to the laws of the Hong Kong Special Administrative Region.

3.2 You shall not, and shall not permit any third party to: (a) violate any law, regulation, ordinance, or court order; (b) infringe upon the intellectual property, privacy, publicity or other rights of any person or entity; (c) upload, transmit, store or distribute any viruses, malware, Trojan horses, worms, ransomware, time bombs, cancelbots, or any other malicious or harmful code; (d) engage in any fraudulent, deceptive, misleading or unlawful activity, including impersonating any person or entity, misrepresenting your identity or affiliation, or creating false accounts; (e) attempt to gain unauthorized access to our systems, networks, servers, databases or other users' Accounts through hacking, password mining, social engineering or any other means; (f) interfere with, disrupt, or impose an unreasonable burden on the integrity, performance, availability or security of our Services or the computer systems of our users and providers; (g) use any automated means (including bots, scrapers, crawlers, spiders, data mining tools, or similar data gathering or extraction methods) to access, collect, download or extract data from our Services without our prior express written permission; (h) transmit any unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of solicitation; (i) use our Services for any purpose that is harmful to minors, including transmitting any material that is abusive, predatory, pornographic, or otherwise inappropriate; (j) violate the terms of service or other contractual restrictions of any third-party platform that you access through our Services; (k) modify, adapt, translate, reverse engineer, decompile, disassemble, or create derivative works based on our Services or any part thereof, except as expressly permitted by applicable law; (l) remove, alter, obscure or deface any copyright notices, trademark notices or other proprietary rights legends appearing on or in our Services; (m) use our Services to distribute, store or transmit material that contains hate speech, incites violence, or discriminates against any individual or group based on race, ethnicity, religion, gender, sexual orientation, age, disability or any other protected characteristic.

3.3 Violation of this Section 3 constitutes a material breach of these Terms and may result in immediate suspension or termination of your Account without notice and without refund of any prepaid Fees. We reserve the right to cooperate with law enforcement authorities and to disclose your identity and activities to the extent required by law.

4. Intellectual Property Rights

4.1 Ownership. As between you and SlashHub, we own all rights, title and interest in and to the SlashHub IP, including: (a) our Services, their look and feel, design, layout, and user interface; (b) our software, source code, object code, algorithms, AI models, machine learning models, databases and data structures; (c) our trademarks, service marks, trade names, logos, brand elements, trade dress, and product names (including "SlashHub", "FreelanceHub", "Slash Studio", "TimePlate", "SlashBooks" and related marks); (d) our Content, including documentation, marketing materials, website text, images, videos and graphics; (e) our proprietary methodologies, processes, techniques and know-how; (f) all intellectual property rights in the foregoing, including patents, copyrights, trademarks, trade secrets and moral rights.

4.2 Reservation of Rights. These Terms do not grant you any right, title or interest in or to the SlashHub IP, except for the limited, revocable, non-exclusive, non-transferable, non-sublicensable right to access and use our Services in accordance with these Terms.

4.3 Restrictions. You shall not: (a) copy, reproduce, distribute, republish, download, display, post or transmit any SlashHub IP except as expressly authorized; (b) sell, resell, rent, lease, loan, assign, sublicense or otherwise transfer any rights to our Services; (c) use our Services to build a competitive product or service; (d) copy any ideas, features, functions or graphics of our Services; (e) use our trademarks, logos or brand elements without our prior written consent.

4.4 Feedback. If you provide us with any suggestions, enhancement requests, recommendations, corrections or other feedback regarding our Services, we may use such feedback without any obligation to you, and you hereby grant us a perpetual, irrevocable, worldwide, royalty-free, fully paid-up license to use, incorporate and commercialize such feedback.

5. User Content & License Grants

5.1 Ownership of User Content. You retain all right, title and interest in and to your User Content. Nothing in these Terms transfers ownership of your User Content to us.

5.2 License to Operate the Services. By submitting, uploading, posting or otherwise making User Content available through our Services, you irrevocably grant SlashHub a non-exclusive, worldwide, transferable, sub-licensable, royalty-free, fully paid-up, perpetual license to host, store, cache, reproduce, display, perform, distribute, transmit, modify, adapt, create derivative works from, sell and otherwise use your User Content for any purpose whatsoever, including but not limited to: (a) providing, operating, maintaining and improving our Services; (b) analyzing usage patterns and performing research; (c) developing new features, products and services; (d) enforcing our Terms and protecting our rights; (e) marketing, advertising and promoting our Services.

5.3 License for AI Training. In addition to the license in Section 5.2, you irrevocably grant SlashHub a non-exclusive, worldwide, transferable, sub-licensable, perpetual, irrevocable and royalty-free license to use, reproduce, modify, adapt, publish, create derivative works from, distribute, sell and otherwise exploit any and all data, content and information derived from your User Content and your use of our Services for any purpose whatsoever, including but not limited to training, developing, calibrating, validating and improving our AI models, machine learning algorithms, recommendation systems, natural language processing engines, automation features, predictive analytics and any other technologies now known or hereafter developed. This license is irrevocable and survives any termination of your Account or these Terms.

5.4 Representations and Warranties. You represent and warrant that: (a) you own your User Content or have all necessary licenses, rights, consents and permissions to grant the licenses in this Section 5; (b) your User Content does not and will not infringe, misappropriate or violate any rights of any third party; (c) your User Content complies with all applicable laws and these Terms.

5.5 Enforcement. We reserve the right, but have no obligation, to review, monitor, edit, remove or refuse to transmit any User Content in our sole discretion without notice. We shall have no liability for any action or inaction regarding User Content.

6. AI Features & Disclaimer

6.1 Nature of AI Features. Our Services may include AI Features that provide automated suggestions, content generation, predictive analytics, recommendations, data analysis, and other AI-powered functionalities.

6.2 Disclaimer of AI Warranties. AI Features are provided on an "as is" and "as available" basis without warranty of any kind, express or implied. We do not warrant that: (a) AI-generated outputs will be accurate, complete, reliable, current or error-free; (b) AI Features will meet your specific requirements or expectations; (c) the quality of any AI-generated content will be satisfactory; (d) AI Features will be uninterrupted, timely, secure or free from defects, errors or viruses.

6.3 User Responsibility. You are solely responsible for: (a) reviewing, verifying and validating all AI-generated outputs before using or acting upon them; (b) making independent judgments about the accuracy, completeness and appropriateness of AI-generated content for your specific circumstances; (c) ensuring that your use of AI-generated outputs complies with applicable laws and regulations; (d) not relying on AI-generated outputs as the sole basis for any financial, legal, compliance, medical or other professional decision.

6.4 No Professional Advice. AI-generated outputs do not constitute professional advice, including but not limited to legal, accounting, tax, financial or medical advice. You should consult with qualified professionals for advice specific to your situation.

6.5 Improvement and Training. We may use your interactions with AI Features, including inputs, corrections and feedback, to improve our AI models as described in Section 5.3 and our Privacy Policy.

7. Fees, Payments & Subscriptions

7.1 Fees. Certain features of our Services may require payment of Fees. All Fees are in Hong Kong Dollars (HKD) and are exclusive of any applicable taxes, levies, duties or similar governmental assessments. You are responsible for paying all such taxes associated with your use of our Services, except for taxes based on our income.

7.2 Payment Terms. Fees are payable in advance on a monthly or annual basis as selected during registration. Payments are processed by our third-party payment processor (Stripe). By providing payment information, you authorize us and our processor to charge the applicable Fees to your designated payment method. We do not store full credit card numbers on our servers.

7.3 Subscription Auto-Renewal. Subscriptions automatically renew at the end of each billing period unless you cancel at least 24 hours before the renewal date. You may cancel your subscription at any time through your Account settings. Cancellation takes effect at the end of the current billing period; no refunds will be provided for partial billing periods.

7.4 Fee Changes. We may change our Fees at any time. For existing subscribers, Fee changes take effect at the start of the next billing period following 30 days' notice. Your continued use of our Services after the Fee change constitutes acceptance of the new Fees.

7.5 Late Payment. If payment is not received by the due date, we may: (a) suspend access to paid features until payment is received; (b) charge interest on overdue amounts at a rate of 1.5% per month or the maximum rate permitted by law, whichever is lower; (c) terminate your Account if payment is overdue by more than 30 days.

7.6 Refund Policy. Fees are non-refundable except as expressly stated in our refund policy or required by applicable law. If you believe you are entitled to a refund, please contact our support team.

8. Limitation of Liability

8.1 Exclusion of Certain Damages. To the maximum extent permitted by applicable law, in no event shall SlashHub (including its affiliates, officers, directors, employees, agents, licensors and service providers) be liable for any indirect, incidental, special, consequential, exemplary, punitive or multiple damages arising out of or relating to these Terms or your use of or inability to use our Services, including but not limited to: (a) loss of profits, revenue, business opportunities, goodwill, or anticipated savings; (b) loss or corruption of data or content; (c) business interruption; (d) cost of procurement of substitute goods or services; (e) personal injury or property damage; (f) any damages arising from errors, omissions, inaccuracies or delays in AI-generated outputs, even if advised of the possibility of such damages and regardless of the theory of liability (contract, tort, statute, strict liability or otherwise).

8.2 Cap on Liability. To the maximum extent permitted by applicable law, SlashHub's total aggregate liability for any and all claims arising out of or relating to these Terms or your use of our Services shall not exceed HKD 100.

8.3 Time Limitation. No action arising out of or relating to these Terms or your use of our Services may be brought by you more than one (1) year after the cause of action has accrued.

8.4 Fundamental Breach. You acknowledge that the limitations of liability in this Section 8 apply even if: (a) any remedy fails of its essential purpose; (b) we knew or should have known of the possibility of damages; (c) the damages were foreseeable; (d) we were grossly negligent or engaged in fundamental breach of contract.

8.5 Exclusion. Nothing in these Terms excludes or limits our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) any liability that cannot be excluded or limited by applicable law.

9. Indemnification

9.1 You agree to indemnify, defend and hold harmless SlashHub, its affiliates, subsidiaries, officers, directors, employees, agents, licensors and service providers from and against any and all claims, demands, actions, proceedings, losses, damages, liabilities, judgments, settlements, costs and expenses (including reasonable legal and accounting fees) arising out of or relating to: (a) your use of our Services in violation of these Terms or applicable law; (b) your User Content that infringes, misappropriates or violates the intellectual property rights, privacy rights, publicity rights or other rights of any third party; (c) your violation of any law, regulation or ordinance; (d) any dispute between you and another user of our Services; (e) your gross negligence, wilful misconduct or fraud; (f) your failure to comply with any tax obligations.

9.2 We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you. You agree to cooperate fully with our defense of such claims. You may not settle any claim subject to indemnification under this Section without our prior written consent.

9.3 This indemnification obligation survives termination of these Terms and your use of our Services.

10. Termination & Suspension

10.1 Termination by You. You may terminate your Account at any time through your Account settings or by contacting our support team. Termination is effective immediately upon processing your request.

10.2 Termination or Suspension by Us. We may suspend or terminate your access to our Services, in whole or in part, at any time, with or without notice, for any reason including but not limited to: (a) breach of these Terms; (b) conduct that we, in our sole discretion, believe may cause harm or liability to other users, third parties, or SlashHub; (c) your Account being inactive for more than 12 consecutive months; (d) request by law enforcement or other government agency; (e) discontinuation or material modification of our Services; (f) unexpected technical or security issues; (g) non-payment of Fees.

10.3 Effect of Termination. Upon termination of your Account: (a) your right to access and use our Services immediately ceases; (b) we may delete or permanently destroy your Account and all User Content without notice or liability; (c) any Fees prepaid for the period after termination are forfeited; (d) Sections 4 (Intellectual Property Rights), 5 (User Content & License Grants), 8 (Limitation of Liability), 9 (Indemnification), 10 (Termination), 12 (Governing Law) and 13 (General Provisions) survive termination.

10.4 No Data Export Obligation. We have no obligation to maintain, store or provide you with any copy of your User Content after termination. You are solely responsible for exporting any data you wish to retain before termination.

11. Disclaimers & Warranty Disclaimer

11.1 OUR SERVICES, INCLUDING ALL CONTENT, FUNCTIONS, AND AI FEATURES, ARE PROVIDED "AS IS", "AS AVAILABLE" AND "WITH ALL FAULTS" WITHOUT ANY WARRANTIES WHATSOEVER, EXPRESS OR IMPLIED.

11.2 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO: (a) IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, QUIET ENJOYMENT, AND COURSE OF PERFORMANCE; (b) WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE; (c) WARRANTIES THAT OUR SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS; (d) WARRANTIES THAT ANY DEFECTS WILL BE CORRECTED; (e) WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, RELIABILITY OR CURRENCY OF ANY CONTENT OR AI-GENERATED OUTPUTS.

11.3 NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US OR THROUGH OUR SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

11.4 YOU USE OUR SERVICES AT YOUR OWN RISK. YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM, LOSS OF DATA, OR OTHER HARM THAT RESULTS FROM YOUR USE OF OUR SERVICES.

12. Governing Law, Arbitration & Class Action Waiver

12.1 Governing Law. These Terms and any dispute arising out of or relating to these Terms or your use of our Services shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region, without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods (CISG) shall not apply.

12.2 Binding Arbitration. Any dispute, controversy, claim or difference arising out of or relating to these Terms or your use of our Services shall be referred to and finally resolved by binding arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) under the HKIAC Administered Arbitration Rules in effect at the time of the dispute. The arbitration shall be conducted in English in Hong Kong by a single arbitrator appointed by HKIAC. The arbitrator's award shall be final and binding on both parties, and judgment on the award may be entered in any court having jurisdiction.

12.3 Class Action Waiver. YOU AND SlashHub AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, REPRESENTATIVE OR PRIVATE ATTORNEY GENERAL ACTION OR PROCEEDING. Unless both you and SlashHub agree otherwise, the arbitrator may not consolidate more than one person's claims with your claims, and may not otherwise preside over any form of a representative, class or private attorney general proceeding.

12.4 Injunctive Relief. Nothing in this Section shall prevent either party from seeking injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights, confidential information, or to enforce its rights under these Terms.

12.5 Opt-Out. You may opt out of the arbitration and class action waiver provisions of this Section 12 by sending written notice to us within 30 days of first accepting these Terms. If you do not opt out, you waive your right to participate in a class action or to have disputes resolved in court.

13. General Provisions

13.1 Entire Agreement. These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire and exclusive agreement between you and SlashHub regarding your use of our Services and supersede all prior or contemporaneous agreements, understandings, representations and communications, whether written or oral.

13.2 Severability. If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions of these Terms shall remain in full force and effect.

13.3 No Waiver. Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. No waiver shall be effective unless in writing and signed by the waiving party.

13.4 Assignment. You may not assign, transfer, delegate or sublicense these Terms or any rights or obligations hereunder, whether by operation of law or otherwise, without our prior written consent. We may assign, transfer, delegate or sublicense these Terms or any rights or obligations hereunder at any time without your consent.

13.5 Relationship. Nothing in these Terms shall be deemed to create a partnership, joint venture, agency, employment or fiduciary relationship between you and SlashHub.

13.6 Force Majeure. We shall not be liable for any failure or delay in performing our obligations under these Terms if such failure or delay is caused by circumstances beyond our reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor or materials.

13.7 Notices. Notices to you may be sent via email to the address associated with your Account or posted on our website. Notices to us shall be sent to hello@slashhub.space. Notice is deemed given when sent (for email) or when posted (for website notices).

13.8 Language. These Terms are originally written in English. Any translations are provided for convenience only. In the event of any conflict between the English version and a translated version, the English version shall prevail.

13.9 Contact. For questions about these Terms, please contact us at hello@slashhub.space.